Monitoring - A fix has been implemented for the issue affecting Millennium BCP, Portugal. We are currently monitoring the results to ensure the system is fully stable.
Kind regards, nBanks Team.
May 20, 2025 - 09:32 UTC
Identified - We have identified the cause of the issue impacting Millennium BCP, Portugal. The issue is related to a non-communicated change on the Bank Institution's API.
We are coordinating with Millennium BCP to resolve the issue.
Kind regards, nBanks Team.
May 20, 2025 - 08:05 UTC
Investigating - We are currently investigating an issue affecting connectivity with Millennium BCP in Portugal. Users may experience delays or failures when attempting to retrieve financial data from this institution.
Our team is working to identify the root cause and will provide further updates as soon as possible.
Kind regards, nBanks Team.
May 20, 2025 - 07:48 UTC
Signup
Operational
Authentication and User Management
Operational
Financial Institutions - Retrieve Data
?
Operational
Financial Institutions - Access
?
Operational
Integrations
?
Operational
Purchasing & Licensing
Operational
API
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
May 20, 2025
Unresolved incident: Fetch Account Information is Unstable – Millennium BCP, Portugal.
Completed -
The scheduled maintenance has been completed.
May 9, 14:10 UTC
Verifying -
Scheduled maintenance is now completed, and is being verified, for Novo Banco, Portugal. We are closely monitoring the process and will provide updates if necessary.
Kind regards, nBanks Team.
May 8, 16:39 UTC
In progress -
Scheduled maintenance is now in progress for Novo Banco, Portugal. We are closely monitoring the process and will provide updates if necessary.
Kind regards, nBanks Team.
May 6, 14:10 UTC
Scheduled -
Scheduled maintenance is now in progress for Novo Banco, Portugal. We are closely monitoring the process and will provide updates if necessary.
Resolved -
The issue impacting connectivity with Banco Fomento, Angola has been resolved. Services are operating normally.
Kind regards, nBanks Team.
May 8, 16:38 UTC
Investigating -
We are currently investigating an issue affecting connectivity with Banco Fomento in Angola. Users may experience delays or failures when attempting to retrieve financial data from this institution.
Our team is working to identify the root cause and will provide further updates as soon as possible.
Resolved -
The issue impacting connectivity with Portuguese Bank Institutions, through the Open Banking provider (GoCardless), has been resolved. Services are currently operating normally.
If any issue arises please contact us through our Help Center or our support email (support@nbanks.net).
Kind regards, nBanks Team.
May 8, 08:27 UTC
Update -
We have identified the issue with GoCardless, which is currently affecting Consent Renewals and Retrieving Financial Information. It currently is affecting the portuguese Bank Institutions.
The issue appears to stem from an issue in the Provider's API and a third-party dependency from SIBS. We are awaiting updates from the provider and will share further information as it becomes available.
Kind regards, nBanks Team.
May 6, 14:05 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 7, 08:14 UTC
Resolved -
The issue impacting connectivity with Millennium BCP, Portugal has been resolved. Services are operating normally.
Kind regards, nBanks Team.
May 8, 07:33 UTC
Update -
We are continuing to work on a fix for this issue.
May 7, 14:16 UTC
Identified -
We have identified the cause of the issue impacting Millennium BCP, Portugal. The issue is related to the Bank Institution changing the method to retrieve the transactions' data.
Our technical team is working with Millennium BCP to normalize the situation as soon as possible.